Privacy Policy

Introduction

This policy applies across all websites that we own and operate under Cosmic Flow Astrology, all apps and other platforms we use, and all services we provide (“Services”). This privacy policy does not apply to third-party applications, websites, products, or services that may be accessed through Cosmic Flow Astrology. At Cosmic Flow Astrology (we, ‘our’, ‘us’, or “Company”) is committed to protecting your privacy and safeguarding any data provided to us.

We are committed to protecting your privacy in accordance with Canada’s privacy legislation and follow the obligations set out under:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislations.

This policy applies to identifiable information about you like your name, email, address, phone number, bank account details, payment information and so on (“Personal Data”). We also reserve the right to amend or update this policy from time to time for any reason, without notice to you.

Personal Data We Collect

Information that is provided directly to us: When you visit or use some parts of our Websites and use our Services, we might ask you to provide Personal Data for consultations and to manage bookings. This may include:

Personal information such as your name, date of birth, and place of birth
Account information such as your email address
Payment information including your phone number, billing address, credit card, debit card, or other payment methods
Financial information including credit card and debit card numbers
Location data

Information we collect automatically: We collect some information about you automatically when you visit our Websites or use our Services, which may include your internet protocol (IP) address, region or general location where your computer or device is accessing the internet, browser type, operating system and device type. We also collect information when you navigate through our Websites and Services including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our Websites and Services so that we can continue to provide the best experience possible (for example, by personalizing the contest you see). Some of this information is collected using cookies, web beacons, and similar tracking technologies.

Information we get from third parties: The majority of information we collect, we collect directly from you. Sometimes we might collect Personal Data about you from other sources, such as publicly available materials or trusted third parties such as companies subscribing to Cosmic Flow Astrology. We use the information to supplement the Personal Data we already hold about you, in order to better inform, personalize and improve our Services, and to validate the Personal Data you provide. Our Websites and Services may contain links to other websites or applications that are maintained by third parties. The information practices and policies for these third parties are governed by those third parties’ privacy policies and can be better understood and accessed on their respective sites.

Third Party Tools

Cosmic Flow Astrology uses the following third-party tool to store your information and process bookings:

Sharing and Disclosure

We will only share your personal data with third parties only in the way outlined in our Privacy Policy. In addition, we will only disclose information to third parties in the following cases:

As required by law, such as to comply with a subpoena or similar legal process
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, to investigate fraud, or to respond to a government request
If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice through our app of any change in ownership or uses of your Personal Data, as well as any choices you may have regarding your Personal Data

Third Party Tools

Cosmic Flow Astrology uses the following third-party tool to store your information and process bookings:

Sharing and Disclosure

We will only share your personal data with third parties only in the way outlined in our Privacy Policy. In addition, we will only disclose information to third parties in the following cases:

As required by law, such as to comply with a subpoena or similar legal process
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, to investigate fraud, or to respond to a government request

If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice through our app of any change in ownership or uses of your Personal Data, as well as any choices you may have regarding your Personal Data

Cookie Policy

What are cookies?

A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners or third parties to that business. The collection of this information may be used in the function of the site or to improve your experience.

How we use cookies

To give you the best experience possible, we use the following types of cookies:

Strictly Necessary. As a website application, we require certain necessary cookies to run our service.

Preference. We use preference cookies to help us remember the way you like to use our service. Some cookies are used to personalize content and present you with a tailored experience.

Analytics.

We collect analytics about the types of people visiting our site to improve our services and products.

Marketing. We share cookies with third party advertisers and/or partners to help provide you with personalized marketing experience. We also allow third party partners to put their own cookies on our website.

Retention and Deletion

Your personal Data is stored by Cosmic Flow Astrology on its servers, these services are managed and maintained by our professional teams. Cosmic Flow Astrology retains data for the duration of your relationship with us and for a period of time thereafter to allow you to recommence your relationship with Cosmic Flow Astrology, to analyze the data for Cosmic Flow Astrology’s own operations, and for historical and archiving purposes (for example, to comply with applicable legal, tax and accounting requirements). For more information on where and how long your Personal Data is stored, and for more information on your rights of erasure and portability, please contact us at the address below.

Your Rights to Your Personal Data

Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:

Right to Access (PIPEDA, GDPR Article 15, CCPA, LGPD)

You have the right to request a copy of the personal data we are processing about you.

Right to Rectification (PIPEDA, GDPR Article 16, LGPD)

You have the right to have incomplete or inaccurate personal data that we process about you rectified.

Right to Portability (PIPEDA, GDPR Article 20, LGPD)

You have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (a) personal data which you have provided us with, and (b) if we are processing that data on the basis of your consent or to perform a contract with you or the third part that subscribes to Cosmic Flow Astrology’s services.

Withdrawing Consent

If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to unsubscribe from marketing messages that you may receive from us.

If you wish to have your information removed, please contact Cosmic Flow Astrology at info@cosmicflowastrology.com.